As our mission allows, we are happy to provide appointments for your pets! We offer appointments for health certificates, wellness, sick call, physical therapy, and procedures.
All pets in the Kaiserslautern Military Community (KMC) must be registered at our clinic. Registration consists of maintaining a current medical record and a valid rabies certificate (for cats and dogs). If vaccines are given to your pet off-base, please bring proof of vaccination so we can update our records. PLEASE ALLOW FOR 3-5 BUSINESS DAYS AFTER SUBMITTING REGISTRATION PACKET TO SCHEDULE AN APPOINTMENT.
2. Scheduled Appointments:
It is recommended to arrive 15 minutes early to your scheduled appointment. All pets must be leashed or in a carrier at time of appointment. While we do not restrict children from attending scheduled appointments we highly discourage this, as other pets in facility could possibly pose a danger. If you need to cancel or move the scheduled appointment please do so at least 24 hours before appointment so we can fill the open spot. Late or missed appointments may result in a suspension of services for the pet owner.
3. Prescription Refills:
To request a prescription refill please call our clinic number listed. Once filled the prescription is available for 7 calendar days during clinic hours until it returns to inventory. All prescriptions need to be picked up prior to the second to last working day of the month as we are closed the last day for inventory. Please make the request in advance prior to running out of the medication as it can take 2-3 business days to fill the request.
Please see our monthly schedule below for our community clinic days.
Our reception team is available Monday through Fridays for in/out processing, scheduling, medication refills, and information.
We do not provide emergency services. Veterinary services are by appointment only.
There's been a change in our schedule. We will be closed Friday, November 24.
*NOTICE* We are currently understaffed and ask for patience as we try to fulfill all request and provide services, apologies for any inconvenience.